Each product is unique, so the cost depends on the complexity of the model. We'll provide you with a price quote in your currency for your convenience.

Once the preliminary discussion is complete and you've paid in full, the personalization process takes 14-25 days. The timeframe may vary based on factors such as the product type and client collaboration.

Yes, you can choose your own design. We encourage clients to share pictures and discuss with our artists to ensure everyone is on the same page.

There are two ways:
- We can provide the shoes you want, in your preferred size and material.
- You can provide the shoes you'd like to have customized.
We'll discuss this during our 1:1 meeting.

- Process of customization:
- 1:1 Meeting
- Discussion of various design aspects
- Providing a preliminary design
- Agreement on the design
- Payment
- If you send your product, we'll wait for it to arrive
- Processing
- Shipment

Yes, we use special paint for leather or fabric, and with proper care following our recommendations, your customized product will last a long time.

We currently support Visa, Mastercard, Amex, Discover, Diners Club, PayPal, Apple Pay, Google Pay, Shop Pay, Meta Pay and Venmo payment methods. If you prefer another payment option, please contact us, and we'll try to accommodate your request.

We strive to ship to as many countries as possible. Shipping costs and supported countries are displayed at checkout. If your country isn't listed, please get in touch with us, and we'll do our best to assist you. For more information please visit our Shipping Policy.

Design details can be discussed at the beginning of the process. However, significant changes, especially later in the process, may not be accepted.